Warranty

All our robots are covered for 2 years from delivery, under the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).

If something goes wrong

Write to us from the Contact page with your order number, a description of the problem and, if possible, a photo or a short video. We reply within 2 working days and offer, depending on the case, a repair, a replacement or a refund.

What the warranty does not cover

Damage caused by misuse (for example a fall when the safety rope was not attached) and normal wear of the microfibre pads.