Delivery

Delivery is free on all orders, in mainland France and throughout the European Union.

Delivery times

Our robots ship from warehouses in Europe (Germany, Poland, France or Spain, depending on the model). The estimated delivery date is shown on each product page, just below the buy button, in working days.

Tracking

As soon as your order ships, you receive an email with your tracking number. You can also follow your parcel from the Track my order page.

Prices, duties and taxes

Prices shown include VAT. Delivery within the European Union does not involve any customs fees.

Damaged or incomplete parcel

Write to us within 48 hours with a photo of the parcel and the product: we will send the missing part or a new product.